GongLah help

Start in one minute

• Choose the interface language, then the language you will actually speak. They do not have to match.
• Tap Record and allow microphone access. Text appears while you speak; Stop finishes the last words.
• Use Natural for everyday editing, Clear to reorganize key points, English for a translation, and Original to check the browser transcript.
• Copy when ready, then start a new segment. Content saves automatically on this device.

Language and accuracy

Speech language controls browser recognition, punctuation, paragraphing, and the glossary. Choose Cantonese for Cantonese + English speech, or select Mandarin, English, or Filipino as appropriate. The current segment is saved before a language change.

Add names, brands, and recurring terms to the glossary for that language. Correct a short term and Copy to teach the personal glossary. Corrections remain separate by language.

Long recordings

• The long-form workflow is designed around 5, 10, 20, and 30-minute sessions. Text saves continuously, and a 30-minute reminder asks whether you still want to continue.
• Keep the page in the foreground and avoid locking the device. GongLah tries to keep the screen awake, but the browser or operating system can still pause recognition.
• If recognition is briefly interrupted, GongLah shows Reconnecting and tries to preserve words already received.
• Split important work by topic. The on-device version is ready after Stop while AI editing can finish in the background.

Editing, versions, and recovery

• Tap an English word or select text for a quick keyboard edit, or replace selected text by voice.
• Natural, Clear, English, and Original are versions of the same segment. Switching does not delete Original.
• Clear requires confirmation, and Undo can restore an accidental clear. Undo also remains available when Clear after Copy is enabled.
• Segments lets you reopen older work, Copy all, or delete a specific segment.

Accounts, sync, and backups

The full app works without an account. Google, email codes, and passkeys are optional ways to enable cross-device sync. Settings includes visible Sign out and Delete account actions. A sync conflict pauses overwrite until you merge or choose a copy.

Export a JSON backup regularly when text is important. Signing out or deleting the cloud account does not automatically delete on-device text.

Troubleshooting

• Nothing happens: use current Chrome on desktop or Safari on iPhone, and allow site microphone access.
• Recording stopped: keep the page in front, check the network and system microphone, then tap Record again. Completed text should remain.
• Wrong language: stop, change Speech language, and begin a new segment.
• Wrong headset input: run the microphone check in Settings to see what the browser actually receives.
• AI editing failed: Original and the on-device Natural version remain available; retry later.

Privacy essentials

Normal use does not save or upload audio. Invited Accuracy Lab participants give consent once, after which the system automatically selects a small number of eligible recordings. Skip this recording, pause, and leave-and-delete remain available. See Privacy for details.

Contact and support

Questions, bug reports, or account-data deletion requests: email info@gonglah.com. We reply within 2 business days.